6889 Eagle Watch Drive
Orlando, FL 32822
Lee Vista Promenade Mall Parking Lot
Use your pre-check in message to locate your car's exact parking spot.
Unlock with a discrete lockbox key, or by using TuroGo remote entry.
Begin your reservation by checking in through the Turo mobile app.
Start your journey and enjoy your adventure, guided by AURA!
Checking In & Accessing the Vehicle:
You’ll receive a message shortly before your reservation begins with your car’s exact parking spot location and lockbox code.
Once you have arrived at the car, you’ll be able to access the key in a discrete lockbox on the outside of the vehicle. You’ll place the lockbox inside the car and proceed with following the brief check in steps in the Turo app.
Pre-Check In Reminder:
A friendly reminder that we can NOT release your vehicle’s lockbox code without receiving your uploaded driver’s license photos. To avoid potential delays, please upload a close-up photo of your driver’s license and a selfie holding the license next to your face. If you are concerned with personal data, you are more than welcome to cover your address and a few digits of your license, however the picture and expiration date must be visible. These pictures can be uploaded into the “Trip Photos” on the details section of your booking by clicking the ADD PHOTOS link. License photos are required by Turo for all standard reservations. (We’ll send reminders about these photos over Turo messages, too!)
Checking In & Accessing Your Car:
You’ll receive a message shortly before your reservation begins with your car’s exact parking spot location.
AURA is excited to use TuroGo for all Tesla rentals! TuroGo technology brings a new level of convenience to our guests–you can now GPS locate, lock and unlock TuroGo cars directly from the Turo app. (No additional downloads required!) Once you have arrived at the car, you’ll be able to unlock it directly from the Turo app and access the key card inside the center console. You will then be prompted to follow brief check in steps through the Turo app.
Charging & Supercharging:
Supercharging provides the fastest charging experience. All Supercharging fees are billed to our corporate account, and an invoice will be sent to you a few days after your trip ends. The closest supercharger to the airport is located at the Harry Reid Marketplace Shopping Center located at 5825 S Eastern Ave, Las Vegas, NV 89119. The Tesla will be charged to at least 80% at check in. The car is also equipped with a charging cable in the trunk for wall outlet charging, as well as an adapter compatible with many popular branded EV charging stations.
Return the vehicle to the pick-up location.
Remove your personal belongings from the car.
Follow the check out steps on the Turo app.
Your check out is complete!
Returning the Vehicle
Please return the vehicle to any open spot in the return lot.
Checking Out:
Checking out is fast and simple! You’ll lock the vehicle, secure the lockbox with the key inside, remove all of your personal belongings, and follow the brief steps to check out through the Turo app.After your check out is complete, please message us with the location or parking spot number.
Refueling Upon Return:
Vehicles are typically dropped off for check in with a full tank of fuel, and the fuel level is always documented in our pre-trip photos. Kindly note that the vehicle must be returned at the same level of gas that the vehicle was picked up with. If you don’t refuel prior to returning the car, we’ll send you an invoice after your trip ends for the cost of refueling the vehicle t, plus a $10 refueling convenience fee imposed by Turo.
Returning the Vehicle
Please return the vehicle to any open spot in the return lot.
Checking Out:
Checking out is fast and simple. The Turo mobile app will walk you through the brief check out process, including locking the vehicle and securing the keycard in the center console. After your check out is complete, please message us with the location or parking spot number.
Recharging Upon Return:
Your Tesla must be charged above 81% when returned to be considered fully charged. You’re welcome to leave the vehicle charged, or we can charge it for you for the following fees:
81%+ = No Charge
51% – 80% = $10
21% – 50% = $20
Below 20% = $50
In order to successfully rent a vehicle you must provide proof of driver's license for all drivers on the trip. Failure to verify may result in a canceled reservation.