3225 N Harbor Drive
San Diego, CA 92101
Aladdin Airport Parking Lot
2548 Kettner Boulevard
San Diego, CA 92101
Your car will be ready for pick up at the Aladdin Airport Parking Lot, located at 2548 Kettner Blvd, San Diego, CA 92101. The parking lot is easily accessible by a brief courtesy shuttle ride.
Shuttle Service
After you’ve arrived at the airport, please call (619) 696-7275 and the shuttle driver will coordinate pick up. You’ll proceed to the “Courtesy Vehicle Pickup Area” at either terminal.
Getting to the TERMINAL 1 Courtesy Shuttle Pickup Area
Exit baggage claim, walk to the sign that says, “Ground Transportation” and walk across the crosswalk. After crossing the street, you will see a sign that says “Courtesy Shuttles” with an arrow pointing to the left. Follow this sign and walk to the left. Keep walking until you find the sign that says, “Courtesy Shuttles,” where the shuttle will arrive.
Getting to the TERMINAL 2 Courtesy Shuttle Pickup Area
Exit baggage claim and cross the street. After crossing the street, you will find the area for Ubers/Lyfts and Taxis, walk to the left and you will find a sign that says “Courtesy Vehicles” with an arrow pointing forward. Follow this sign and walk in that direction. Once you have arrived, there will be another sign that says, “Courtesy Vehicles” where the shuttle will arrive.
Shuttle Times
Standard shuttle service operates every 15 minutes from 4:30 AM – Midnight, but transport is still available during off hours. If your pickup or return falls outside of these hours, there may be a slightly longer wait for shuttle service.
Use your pre-check in message to locate your car's exact parking spot.
Unlock with a discrete lockbox key, or by using TuroGo remote entry.
Begin your reservation by checking in through the Turo mobile app.
Start your journey and enjoy your adventure, guided by AURA!
Checking In & Accessing the Vehicle:
Your car will be waiting for you at the Aladdin Airport Parking Lot. You’ll receive a message shortly before your reservation begins with your car’s exact parking spot location and lockbox code.
Once you have arrived at the car, you’ll be able to access the key in a discrete lockbox on the outside of the vehicle. You’ll place the lockbox inside the car and proceed with following the brief check in steps in the Turo app.
Exiting the Garage:
Parking is included in the cost of airport delivery, and a payment card to cover airport parking fees will be left along with the parking ticket in the center console.
Pre-Check In Reminder:
A friendly reminder that we can NOT release your vehicle’s lockbox code without receiving your uploaded driver’s license photos. To avoid potential delays, please upload a close-up photo of your driver’s license and a selfie holding the license next to your face. If you are concerned with personal data, you are more than welcome to cover your address and a few digits of your license, however the picture and expiration date must be visible. These pictures can be uploaded into the “Trip Photos” on the details section of your booking by clicking the ADD PHOTOS link. License photos are required by Turo for all standard reservations. (We’ll send reminders about these photos over Turo messages, too!)
Checking In & Accessing Your Car:
Your car will be waiting for you at the Aladdin Airport Parking Lo. You’ll receive a message shortly before your reservation begins with your car’s exact parking spot location.
AURA is excited to use TuroGo for all Tesla rentals! TuroGo technology brings a new level of convenience to our guests–you can now GPS locate, lock and unlock TuroGo cars directly from the Turo app. (No additional downloads required!) Once you have arrived at the car, you’ll be able to unlock it directly from the Turo app and access the key card inside the center console. You will then be prompted to follow brief check in steps through the Turo app.
Exiting the Garage:
Parking is included in the cost of airport delivery, and a payment card to cover parking fees will be left along with the parking ticket in the center console.
Charging & Supercharging:
Supercharging provides the fastest charging experience. All Supercharging fees are billed to our corporate account, and an invoice will be sent to you a few days after your trip ends. The closest supercharger is located at Liberty Station – 2495 Truxtun Road San Diego, CA 92106. The Tesla will be charged to at least 80% at check in. The car is also equipped with a charging cable in the trunk for wall outlet charging, as well as an adapter compatible with many popular branded EV charging stations.
In order to successfully rent a vehicle you must provide proof of driver's license for all drivers on the trip. Failure to verify may result in a canceled reservation.