We Handle The
Customer Service

So You Don't Have To.

Rental Relations
& Guest Support

General Questions
Reservation Adjustments
Pre-Trip Planning
Roadside Assistance
Troubleshooting & Help
Dedicated Support

AURA Standards

Our standards of service were crafted by a team of experienced rental hosts who intimately understands what renters need and want out of their rental experience. All team members receive extensive training, mentorship, and support to ensure they're providing renters with the best experience possible from start to finish.

How Important is Great Customer Support?

Spoiler alert: arguably the most important.
Check out how much renters love AURA.

elevate your fleet.
AURA guides the way.