We Handle The
Customer Service

So You Don't Have To.

Rental Relations
& Guest Support

General Questions

Reservation Adjustments

Pre-Trip Planning

Roadside Assistance

Troubleshooting & Help

Dedicated Support

AURA Standards

Our standards of service were crafted by a team of experienced rental hosts who intimately understands what renters need and want out of their rental experience. All team members receive extensive training, mentorship, and support to ensure they're providing renters with the best experience possible from start to finish.

How Important is Great Customer Support?

Spoiler alert: arguably the most important.
Check out how much renters love AURA.

"Aura made the trip nice and easy. They get back to you anytime of the day within seconds. They are big on communication and customer service. I sure would use this service over and over again."

Everton N.Tesla Model 3 · Fort Lauderdale

"It's a very beautiful Z71. Lots of upgrades and the moon roof is amazing... But the most important part is the customer service. Any question I had was responded to right away. Definitely hands down 10/10."

Maria Z.Chevrolet Tahoe · Los Angeles

"Seriously, book with Aura! So helpful, and so responsive with even the dumbest of my questions! Car was beautiful, process was beautiful, price was right. I'll definitely look to book again with AURA!

Joel R.Tesla Model 3 · Orlando

elevate your fleet.
AURA guides the way.

We Handle The
Customer Service

So You Don't Have To.

Rental Relations
& Guest Support

AURA Standards

How Important is Great Customer Support?

elevate your fleet.
AURA guides the way.

Explore

Information

Top Locations

Members

We Handle The Customer Service

So You Don't Have To.

Rental Relations & Guest Support

AURA Standards

How Important is Great Customer Support?

elevate your fleet. AURA guides the way.

Explore

Information

Top Locations

Members

We Handle The
Customer Service

Rental Relations
& Guest Support

elevate your fleet.
AURA guides the way.