Last Updated: June 19, 2023
This Owner Fee and Payment Schedule (this “Owner Fee and Payment Schedule”) is applicable to each User who is authorized to use the Service as an Owner in accordance with the Aura Terms of Service located at TOS, which are hereby incorporated by reference, and to share Eligible Vehicles through the Service (each, a “Vehicle”). Capitalized terms that are used this Owner Fee and Payment Schedule and not specifically defined in this Owner Fee and Payment Schedule have the meanings set forth in the Aura Terms of Service.
BY UTILIZING THE SERVICE AS AN OWNER, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTand, AND AGREE TO BE BOUND BY THIS OWNER FEE AND PAYMENT SCHEDULE AND THE TERMS AS PART OF A LEGALLY BINDING CONTRACT BETWEEN YOU AND AURA.
PLEASE ENSURE THAT YOU HAVE CAREFULLY READ, CONSIDERED, AND UNDERSTOOD EACH PROVISION AND ITS IMPLICATIONS, BECAUSE THIS OWNER FEE AND Payment Schedule includes IMPORTANT INFORMATION THAT AFFECTS YOUR RIGHTS, REMEDIES, AND OBLIGATIONS IN CONNECTION WITH YOUR ACCESS AND USE OF THE SERVICE AS AN OWNER.
Please note that we may modify, supplement, revise, or update this Owner Fee and Payment Schedule from time to time, for any reason. We will notify you of material changes to this Owner Fee and Payment Schedule by posting the amended terms on the Service at least thirty (30) days before the effective date of the changes. If you have provided us with your email address, we will notify you of material changes to this Owner Fee and Payment Schedule by sending an email at least thirty (30) days before the effective date of the changes. You will be subject to, and will be deemed to have been made aware of and accepted, this Owner Fee and Payment Schedule as modified, supplemented, revised, or updated by your continued use of the Service as an Owner after the effective date of the applicable modifications, supplements, revisions, or updates. If you do not agree to any of the modified, supplemented, revised, or updated terms or conditions, then you should discontinue using and accessing the Service as an Owner.
As an Owner, Aura will pay you a monthly amount (your “Your Monthly Earnings”), at the times specified in Section 2, equal to the percentage (as specified below; the “Applicable Owner Earnings Percentage”) of the total daily rental rate collected during that month from each Renter of, including any Rental Fleet Customer who uses, a Vehicle you have listed with the Service on the Aura platform / Renter of a Vehicle, including any end-user renter of a Vehicle obtained by that renter through a Rental Fleet Customer, after deduction of Aura’s fees (as specified below; collectively, the “Aura’s Fees”). There are two tiers for Owners, which are dictated solely by the number of Vehicles you have listed with the Service on the Aura platform.
That portion of Your Monthly Earnings generated from each rental of one of your Vehicles (on a cumulative, per-vehicle basis, “Your Per-Vehicle Earnings”) will be calculated upon the completion of each rental and the return of the Vehicle to us by the Renter or Rental Fleet Customer. We will update your User Dashboard with Your Per-Vehicle Earnings and Your Monthly Earnings (and the corresponding deductions for Aura’s Fees) following that time. To the extent you have any questions, please contact us.
We greatly appreciate our Owners and want you to receive the value you are looking for when providing your Vehicles for the Service. As a result, we anticipate making payments in the following timing:
An “Initial Fee” will be charged to you as an Owner upon your initial setup and use of the Service with respect to a particular Vehicle. The Initial Fee will cover our initial set up of that Vehicle in the Service as well as other ancillary items connected with your initiation of the Service with respect to that Vehicle.
Our current Initial Fee with respect to each Vehicle is the amount specified in Section 1, above.
The “Subscription Fees” are the basic fees we charge to cover our operations and back-end services in order to provide the Service to each Owner. Subscription Fees are, for the avoidance of doubt, in addition to any variable rates charged with respect to each of the Owner’s Vehicles.
Our current Subscription Fee with respect to each Owner is the amount specified in Section 1, above.
The “Parking Fees” are charged for the parking or other storage of each Vehicle on each day during which the Vehicle is not rented by a Renter or Rental Fleet Customer for the entire day. For the avoidance of doubt, Parking Fees are charged on a Vehicle during the first and last day of any particular rental by a Renter or Rental Fleet Customer.
Our current Parking Fee with respect to each Vehicle is the amount specified in Section 1, above.
At any time when a Vehicle owned by you is booked and you cancel such booking (either directly or indirectly) or otherwise cause the booking to be cancelled, we may charge an “Owner Cancellation Fee” in order to cover the costs of rebooking the affected Renter or Rental Fleet Customer or remediate any damage the Renter or Rental Fleet Customer incurs.
The Owner Cancellation Fee will be based upon the following:
We will charge an “Administration Fee” relating to any submission by an Owner that a Vehicle was damaged or lost. Notwithstanding the payments set forth in this Schedule, if an Owner is paid any amounts due to such submission, the Administration Fee may be offset by such amounts to be paid to Owner.
Our current Administration Fee with respect to each Vehicle is US$250.
All Safe-Operation Expenses and all expenses, fees, or other charges that are Qualifying Preventative Maintenance incurred by Aura, whether directly or as a reimbursement of a Renter or Rental Fleet Customer, will be passed along to you as the Owner as fees charged to you by Aura as provided in Section 1, above. Please refer to Section 6 (Safely Operable) and Section 7 (Maintenance) of the Owner Policy for additional details.
We will charge, in addition to any other fee described in this Schedule, any local, state, or federal taxes that are required by applicable law. You will provide tax information as we may request, and we may withhold your payments until you provide this information or otherwise satisfy us that you are not a person or entity from whom we are required to obtain tax information. You acknowledge and agree that any amounts that we withhold due to applicable law will be deemed paid to you regardless of whether or not you finally receive those amounts. All amounts due to you will be gross amounts and you will be responsible for, or otherwise will pay, any taxes, fees, expenses, or charges incurred by us in remitting your payment. We are happy to discuss any taxes that may be charged against you with you at any time.
We reserve the right to offset any fees or taxes that are payable to us against any and all commissions or other payments that may be made to you at any time. Any offsets we make will be shown in your User Dashboard in connection with the earnings reports of your Vehicles.
If you dispute any payment calculated, made, withheld, or offset hereunder, you must notify Aura in writing within 30 days of any such payment; failure to so notify Aura shall result in the automatic waiver by you of any claim relating to any such disputed payment.